As the weather becomes hotter, people are easily getting annoyed. Keep calm, today I will give you decompression specialized for us and let's have a look!
Being impatient, when boss pushes you or you yourself are nervous, you turn to customers and urge them till they disappear.
心灵凉茶： 把该做的事情做完善了，该注意的细节注意了，剩下的就交给客户。如果发现还有遗漏或者不足的地方，追加一封邮件说明，但修改次数不宜过多。否则一个报价或者 PI 修改 N 次，客户会对你的做事态度和能力表示怀疑。
Tea for the soul: when you have done all you should and noticed all details, the rest are for the customers. Once you find something omitted or wrong, add an e-mail for explanation while only several times. Otherwise, a frequent correction of PI or quotation will make customer judge your attitude and ability.
Being busy, every day, boss, managers and colleges come to you as well as continuous phones called from logistics.
Tea for soul: Spring hides under deep well. It’s a waste of physical strength and mental power to dug wells everywhere. Our personal energy is limited and we should focus on out own work.
Being bored, no replies for customer’s e-mail as it is boring for you to have same work everyday.
Tea for soul: if this feeling remains for days, there must be something wrong with your work attitude. Think of this at the moment, can we make our website more attractive, should I update the products I sent and can the e-mails be more professional? Never send mails to customers after comparing with your colleges to cure time, as the mails can be a complaint or flattery and never let yourself be too leisure but seize experience through actions instead of imaging and guessing.
Lack of experience, no big errors but many small mistakes.
Experience Read the mail twice before sending it out to avoid mistakes and repeats. Listen more to the senior workers because their experience is never out of date and it is a common theory to be patient. Being obstinate and unruly can also be successful but only positivity in learning and modesty in studying win at last.
There are many people doing well in business within long stay in company. Except for company ability, there are two personal reasons:
The first one is these people have relatively high accomplishment before doing business which includes attitude, mentality and will. The second one is business tactics mastering.
Countless experience tells us virtue is the base
Actually, what customers care is not your high skill which can be known once showed and becomes not so useful next time. Skills can be learned gradually but some virtues need to be learned from the beginning.
If a salesperson is not kind or not sincere, people are not coming to him. And if you care enough for your customers, you will not know their mind. Love will never be rejected. People take efforts to learn skills and experience but abandon the most instinctive emotions. A sentence shows perfectly an attitude we should have towards orders, no matter you are coming or not, I will be here without happiness or sadness.
多一点问候少一点埋怨 More greetings, less complaints
People want to be noticed, respected and cared, so more greetings can not only bring happiness for us but also warming others. When we are complaining about getting not enough, think of what we’ve given. On National Family Day, I sent 20 mails to bless my customers and I received their blessings too.
Start from heart and you will find communication not so tough. No matter you are successful in business or not, you will better discover your potential with peaceful internal mind. The road is always there and let’s work together!